Originally called for a boiler repair and was advised that as it was over 20 years old it was probably worth installing a new one. I was happy to go ahead with this as i knew my existing boiler was pretty much done. I was happy with the quote and got booked in. On the day Sam was prompt and got on with job immediately, he cleaned up as he went along and when finished took me through set up and where i wanted the thermostat located. All in all very happy and have used them ever sonce for the yearly boiler service and will be calling for any other plumbing problems.
Nikki Torrance
Absolutely excellent!! Highly recommend this company, called them on the Saturday and they were round first thing Sunday morning to sort our problem. Brilliant service, thank you so much 😊
James Heath
Fitted a new boiler for us. Best price and good service
Sin E Kong
Sam always arrives on time and accurately. He is very efficient and professional. The price is also very reasonable and affordable. His staff also excellent. I give five stars and I am highly recommend Sam’s service.
paulabrooks8
Our old boiler failed and could not be repaired so we contacted Sam Beckett who arrived very quickly to estimate for a new Worcester Bosch - which he then fitted only two days later. It was all done in a day and the cost was exactly as quoted. It works fine. We have nothing but praise for the work and the professional approach of Sam and his assistant. I’m sure we will not see him again for a year when the boiler service is due. Thank you Sam.
David
Quick, good service and helpful from Sam. Has service our Worcester combi boiler and system for many years and has alway provided an excellent service.
T Parker
No complaints! Found through Checkatrade and discussed the job I needed doing which they gave me a fair quote for and made themselves available to get it complete quickly. Even gave me the courtesy of a phone call after the job was done to confirm all work as I was not in attendance on the day, which I really appreciated! Would recommend to anyone!
Jane Reeves
Sam came and did some plumbing on my bathroom sink, he answered my call quickly and the job completed the same, he was helpful and it was priced at a reasonable price. I would call him again.
Matt coates
Called Sam about my annual boiler service.Quick in replying. The boiler was serviced in a few days
Richard Beckett
Sam and his team are very professional and have done a fantastic job moving my boiler and laying down new copper pipes. Left the home clean and tidy and was very efficient at carrying out the work, initial survey we spoke about different options of installation. Can't comment on costs as we didn't bother checking elsewhere as it's i was happy to use Sam.
Lee Wotman
Dealing with Sam & Becketts has been a pleasure so far.Sam dealt with our enquiry promptly (even when he was away on holiday) & all parts of the process so far have been prompt, efficient & straightforward ... Thank youLooking forward to installation project later this year & confident of quality work service & value 👍
Tricia Foot
Excellent service from Sam and his team. Everything went exactly as planned, i can't recommend Becketts enough. Sam returns to service our boiler each year and it's always a pleasure to see him again.
Paul Adams
Sept 2026 (update). We continue to use Sam for our ongoing needs including our rentals. Never let's us down- a great clean service. 100% can recommend.We've had the services from Sam for several years. He provides uswith boiler services, Landlord certificates, converted our system to combi. Sam is efficient, effective, obliging, everything you would want from a plumber. He has also gone out of his way to help with simple niggles. We've no hesitation in recommending Sam. Hopefully he is not so inundated he can't fit us in! No, thanks Sam- A1 service.
mark fisher
Today I had a/c installed in my bedroomBy beckettsThey turned up on timeCompletely proffesionalNo messNeat jobAnd competitive priceI throughly recommendNothing to much troubleUsing far superior productsPerfect in every way
John Ashmore
Excellent service from Sam and Martin.Had a new boiler installed today. They were punctual, polite and very efficient.They tidied up behind themselves, and left the house as they found it.I would have no hesitation in recommending Becketts Plumbing and Heating.Thank you both for a fantastic job.
Philip Gritt
Sam came round straight away to attend to my non-heating combi, which was unfortunately beyond repair.I then mentioned that I would like the boiler replaced and moved upstairs which Sam said he would be happy to sort.Arranged a date and even though his van broke down Sam still managed to fit us in before we went on holiday.The job was done very quickly and to a high standard,, and Sam made good before leaving.I wouldn’t hesitate to recommend Becketts for any future plumbing jobs, thanks!
Bob Price
Excellent service and very easy to work with. Sam was very professional and very accommodating when changes were requested. I throughly recommend this company
Michelle Middleton
When we bought out house we found out Becketts had fitted the boiler a few years before so we approached them about keeping up the routine care. They were happy to help. Always very professional and so helpful, when we found the previous owner had taken some of the equipment for the hive system by mistake, a panicked message from me and just like Sam had supplied and fitted a brand new version for us. Very happy with the services. Update to say, 3 years later and we've had our boiler service done each year. Sam and his team are always professional and courteous, clean and tidy and so simple to book our spot.
Philip Kennedy
Sam Beckett looks after our Megaflo and boiler. He has helped us out at short notice for an emergency and replaced a mixer tap which was very difficult to reach! Always polite and prompt, I would certainly recommend the firm.
Scott Middleton
Sam is great, He sorted out our Gas pipeline, new boiler, sorted out the plumbing as well and has continued to provide the ongoing maintenance and warranty for the boiler. Quick to respond and honest about the work needed and the cost, and he backs it up as well.
Jean Paul Evangelista
Brilliant work with Sam & Dan. True expert in his field and very kind whenever I have any question or enquiry. They’ve installed my Daikin AC <5 hours. Highly recommended.
TOM BEECH
I used Beckett's Plumbing and heating to change my central heating and hot water gas boiler. There quote was not the cheapest I obtained but I was impressed with their time keeping and giving an honest idea of what was involved. I am glad that they carried out the work because they were punctual, tidy and cleaned up afterwards. A neat job well done.
Sarah Finch
We had a fantastic experience with Becketts Heating Plumbing for our recent boiler service. The technician was incredibly professional, arrived on time, and left everything spotless. The boiler is running perfectly now.We were so impressed with their service that we are already having them back to give us a quote for air conditioning. Highly recommend them for anyone looking for reliable and high-quality workmanship!
Bridgette Tompkins
Great service from Beckett’s Heating. Sam sorted out a leak and fitted a new toilet. The whole process from quote to completion was seamless. I would highly recommend Sam and Beckett’s Heating.
John. Steph Drew
Wonderful service, very speedy at a very fair price, installed a new combi boiler & tidied up some plumbing at the same time.
Ken Lonsdale
Quick accurate service good price. Used regularly for years
Nicholas Trimming
Excellent communication and service. I cannot recommend Sam and Becketts enough! I shall happily use them again. New boiler installation was faultless.
Beth
Lewis came round to service our boiler, he was friendly and helpful and did the job efficiently
Goenawan Wibisono
AC installed in our residence. Very happy with the excellent service
martiney69
Great communication, friendly and tidy.Fitted 2 air conditioning units, great job, thank you.
Frequently Asked Questions
General Questions
What areas do you cover?
We serve Southampton, Eastleigh, Hedge End, Fareham, Whiteley, Chandler's Ford, and the surrounding areas right across Hampshire. If you're unsure whether your location is within our coverage area, please call 07963 314937 and we'll confirm.
How long have you been trading?
We started Becketts Plumbing & Heating in 2021, and I bring over 16 years of hands-on experience in gas, heating, and air conditioning. We're now a small team of three, so you're always looked after by us directly and to the same high standard, never handed off to an unknown subcontractor.
Are you Gas Safe registered?
Yes. We're Gas Safe registered, Worcester Bosch accredited, and Refcom F-Gas registered for air conditioning work. Every engineer carries a Gas Safe ID card you can ask to see at any time, and we keep all our registrations current so every job meets the required safety standards.
Do you offer 24/7 emergency callout?
Yes. We understand that a heating or boiler failure can't always wait, so we offer 24/7 emergency callout across Hampshire. If your boiler has broken down or you have a heating emergency, call us on 07963 314937 and we'll respond as quickly as we can.
Do you offer finance?
Yes. We offer finance on new boiler and air conditioning installations, so you can spread the cost over manageable monthly payments rather than paying it all upfront. Ask us for details when you request your quote and we'll talk you through the options.
Do you offer free quotes?
Yes. We provide free, no-obligation quotes for boiler installations, air conditioning, bathrooms, and most heating work. Call us on 07963 314937 or fill out our online quote form and we'll come back to you with a clear, transparent price with no hidden extras.
How much does a new boiler cost?
Boiler installations typically range from £1,800 to £4,000, including both the boiler and installation. The exact price depends on the make and model you choose, the size and complexity of your heating system, and any additional work required. We'll give you a detailed, fixed quote after surveying your home.
How long does a boiler installation take?
A straightforward boiler swap usually takes one to two days from start to finish. More complex system upgrades or full heating overhauls may take a little longer. We'll give you a clear timeline as part of your quote so you can plan around the work.
What boilers do you install?
We install all makes and models of boilers, but as Worcester Bosch accredited installers we have a particular preference for Worcester Bosch. They're known for reliability, efficiency, and outstanding performance, and they carry warranties of up to 12 years. We'll always recommend the best boiler for your home and budget, whatever the brand.
Do your boilers come with a warranty?
Yes. All new boilers we install come with manufacturer-backed warranties. When you choose a Worcester Bosch boiler, we can offer up to 12 years of warranty for genuine peace of mind and long-term reliability. We register the warranty on your behalf and explain the terms before you commit.
Can I spread the cost of a new boiler?
Yes. We offer finance on new boiler installations, so you can spread the cost over manageable monthly payments instead of paying the full amount upfront. Just let us know when you request your quote and we'll talk you through the finance options available.
Do you remove the old boiler?
Yes. Old boiler removal and safe disposal is included as part of our installation service. We handle everything: disconnecting the old unit, removing it from your property, and disposing of it responsibly, so you don't need to arrange anything separately.
How much does a boiler repair cost?
Most boiler repairs fall between £150 and £500, depending on the fault and any parts needed. We'll always diagnose the problem first and give you an honest price before carrying out any work, so there are no surprises.
Can you repair my boiler the same day?
In most cases, yes. We carry common spare parts in the van and aim to fix many faults on the first visit. If a manufacturer-specific part needs ordering, we'll let you know straight away and arrange to return and complete the repair as quickly as possible.
Do you repair all boiler brands?
Yes. Our Gas Safe registered engineers have hands-on experience with every major boiler brand, including Worcester Bosch, Vaillant, Baxi, Ideal, and many more. We carry common spares and can source manufacturer-specific parts quickly when they're needed.
When should I consider replacing my boiler instead of repairing it?
If your boiler is becoming temperamental or frequently breaks down, it may be more cost-effective to replace it than to keep repairing it. We'll give you honest, no-pressure advice on whether a repair or a new installation makes better sense, and finance is available if you decide to replace it.
How much is a boiler service?
An annual boiler service costs between £96 and £160 depending on the make and model. This includes a full inspection, safety checks, cleaning of the key components, and a service record. We'll confirm the exact price when you book.
How often should I service my boiler?
We recommend servicing your boiler once a year. Annual servicing keeps your manufacturer warranty valid, ensures safe operation, and helps the boiler run efficiently, which saves you money on your energy bills. Autumn is a popular time to book, ready for the winter heating season.
Do you provide Landlord Gas Safety Certificates?
Yes. We provide annual Landlord Gas Safety Certificates (CP12) for rental properties across Hampshire, meeting the legal requirements for gas safety in tenanted homes. Contact us to arrange an inspection and we'll issue the certificate on the same visit where possible.
How much does air conditioning cost to install?
Air conditioning installation typically ranges from £1,800 for a single-room system up to £7,500 for larger multi-room installations. The exact price depends on the number of rooms and the system you choose. We'll survey your property and give you a clear, fixed quote, and finance is available.
Can air conditioning heat my home as well as cool it?
Yes. The systems we install are efficient heat pumps that both cool your home in summer and heat it in winter, giving you year-round comfort and often lower running costs than traditional heating. We'll recommend the right system for your rooms and budget.
Are you qualified to install air conditioning?
Yes. We are Refcom F-Gas registered, which is a legal requirement for handling the refrigerants used in air conditioning. That means every installation is carried out correctly, safely, and in line with environmental regulations.
Can I use air conditioning only in summer?
You can, but you'd be missing out. Because our systems also work as efficient heaters in winter, many customers use them all year round for comfortable temperatures in every season. We'll show you how to get the most out of your system once it's installed.
Do you install complete bathrooms?
Yes. We handle complete bathroom installations across Southampton and Hampshire, managing the whole project from design through to the finished room. That includes removing the old suite, all the plumbing, tiling, flooring, and fitting, so you only ever deal with one trusted team.
How much does a new bathroom cost?
A full bathroom installation typically costs between £7,000 and £30,000 depending on the size, specification, and finish you choose. We'll give you a clear, detailed quote before any work begins so you know exactly what you're paying for.
How long does a bathroom installation take?
Most bathroom installations take between one and two weeks depending on the size of the room and the specification. We'll give you a clear timeline as part of your quote and keep you updated at every stage of the work.
How often should air conditioning be serviced?
We recommend servicing your air conditioning once a year to keep it running efficiently, maintain good air quality, and extend its life. Regular servicing also helps avoid unexpected breakdowns and keeps your running costs down.
What does an air conditioning service include?
We clean the filters, check the refrigerant levels, test the performance, and inspect the system for any developing issues. Because we are Refcom F-Gas registered, any work involving refrigerant is carried out correctly and legally.
What general plumbing jobs do you cover?
We cover all everyday plumbing, including leaks, taps, toilets and cisterns, radiators and valves, stopcocks, outside taps and general pipework across Southampton and Hampshire. No job is too small.
Do you charge for a quote?
No. We provide free, no-obligation quotes for plumbing work. Call us on 07963 314937 or send an enquiry and we will arrange a convenient time and give you a clear, transparent price.
Can you help with a plumbing emergency?
Yes. We understand a leak or a plumbing failure cannot always wait, so we offer emergency callout across Hampshire. Call us as soon as you can and we will respond as quickly as possible.