First impressions are everything and Sam was professional, and we instantly were confident he was the man for the job. He arrived on time in atrocious weather and was courteous in our home protecting floor etc. very pleased with our unit and am sure we will benefit immensely from it next summer but also now as a quick way to heat our lounge of a cold morning. Karen & David, Totton.
Amy May
I needed my shower replaced and was really impressed with the service. Communication was quick and clear, and the advice provided was informative and helpful. They were knowledgeable, professional, and offered a very reasonable price. Overall, a great experience and I would happily recommend Becketts Plumbing and Heating.
Jolyon Jago
Fast and efficient with good use of technology such as knowing the engineer is en route. Would recommend
Mark Gardiner
Very quick & efficient boiler install. The guys were also very friendly & helpful configuring the app.
Zoe Birtle
I had a gas leak emergency and my supply had to be switched off. Sam and Dan from Beckett's found the source of the problem, removed the boiler, prepped the install the new boiler and came back to fit the new boiler. They even worked on Saturday morning to get all the problem pipes fixed, and fitted me in around their other jobs because it was an emergency. Highly recommended.
jackie tremellen
Excellent service. Very happy with our boiler service.
Anupama Raychaudhuri
Had my leaking radiator changed. Very swift reply and booking date . Competitive pricing. Extremely efficient and polite engineer who tidied up, made sure I was happy and removed old radiator and packaging. I would recommend 100%!
Kathleen Curry
Great service. Lewis arrived ahead of time , very polite and understood what was required. Kept me informed of the process, left the site clean and tidy. Removed a gas wall heater, capped and bricked up the vent hole.Highly recommended
Andy Bolingbroke
Sam did an excellent job from quote to finish. He is knowledgeable and advised on the best and most suitable location for our aircon units. We would happily recommend Sam and his team to anyone.
Charlotte Marston
Sam and his team did a few jobs in our bathroom and kitchen for us and we were very happy with the service from start to finish. Communication was excellent, friendly and very fast throughout, which I really appreciated, and the work was done to a really high standard with attention to detail. We'll definitely be recommending and using them again!
Alexandra Stubbs
Fantastic service from Sam and team. We had a gas leak from a newly installed oven that had been fitted by someone else, and Sam was incredibly quick to respond. He came out the same day, identified the issue and had everything resolved quickly and safely. Sam and his colleague were polite, professional and clearly very knowledgeable. Highly recommend!
SALLY SEAGRAVE
Very friendly, efficient, helpful staff. Took great care to protect all my floors and cleaned up afterwards.
Shakila Rahman
Excellent service!Responded to my query efficiently ON A SUNDAY EVENING! Helped me remotely, saving me a call out charge!Extremely helpful, informative and patient.So glad I contacted Becketts plumbing. Would recommend this business to anyone! Thank you very much Becketts plumbing.
martiney69
Great communication, friendly and tidy.Fitted 2 air conditioning units, great job, thank you.
Glenda Hughes
Excellent service. Very neat and tidy work. Would definitely recommend.
Tom Wild
Would highly recommend Sam and his team after a great air conditioning installation. Despite understandable delays with suppliers getting hold of the air con unit Sam kept me updated throughout and we are happy with the end result
JOHN WRIGHT
Excellent work. We have an annual boiler service. The company contacts us for a mutually convenient date, the work seems to be carried out efficiently, and the price is reasonable.
peter adams
Great service. Very professional, very pleased with everything.
Nick Gibbons
Very organised and hard working team.
Karen Arthurs
Great communication from initial query to completion.Lewis was on time, professional,very friendly & polite.We’re extremely satisfied with the service provided & would highly recommend this family run business. We will definitely use you again in the future ☺️Thanks again!!
Jonathan Tydeman
Becketts installed our new air con system. Really liked the excellent communication throughout and the professional and tidy approach. Was it the very cheapest? No. But you get what you pay for. Thoroughly recommend.
Joshua
I was referred to Sam from Becketts plumbing by the Worcester fast track service due to a complex boiler replacement. He did a great job very fast and efficient, highly recommend.
Kim Key
Sam installed an air conditioning unit for us in the lounge. He turned up on time and gave us an estimated time on how long it would take. He was very efficient and made sure everything was left clean and tidy. Unfortunately we had an electrical problem but he managed to sort that out as well. Would recommend.
Aysel Mehmet-Ali
Excellent service. Sam was able come out Sunday morning. Dry quickly, identified and fixed the problem. Clean and tidy job.Thank you very much.
Carl Larkin
Most fantastic customer service from 1st contact through installation to after care & support. Louis (the installer on the day) was a pure joy and so knowledgable about the product and worked through all the nuances of the switch from a 22 year old boiler to the brand new one. The whole experience with Becketts was outstanding. Would 100% recommend.
Jen B.
A very positive experience for my plumbing repair in Chandlers Ford. Quoted a fair price and the job was completed promptly. Will definitely use again.
Nik Sol
Great service, very professional engineers. Got new boiler installed swiftly and with a very high standard of quality of work and politeness.
Malcolm McNeill
I would have no hesitation in recommending Beckett's Plumbing. Sam sorted out a central heating problem that had plagued us for a few years, that other engineer's did not sort out at some cost to us. His advice was sound and solved the problem.
Keith Williams
Originally called for a boiler repair and was advised that as it was over 20 years old it was probably worth installing a new one. I was happy to go ahead with this as i knew my existing boiler was pretty much done. I was happy with the quote and got booked in. On the day Sam was prompt and got on with job immediately, he cleaned up as he went along and when finished took me through set up and where i wanted the thermostat located. All in all very happy and have used them ever sonce for the yearly boiler service and will be calling for any other plumbing problems.
Nikki Torrance
Absolutely excellent!! Highly recommend this company, called them on the Saturday and they were round first thing Sunday morning to sort our problem. Brilliant service, thank you so much 😊
Frequently Asked Questions
General Questions
What areas do you cover?
We serve Southampton, Eastleigh, Hedge End, Fareham, Whiteley, Chandler's Ford, and the surrounding areas right across Hampshire. If you're unsure whether your location is within our coverage area, please call 07963 314937 and we'll confirm.
How long have you been trading?
We started Becketts Plumbing & Heating in 2021, and I bring over 16 years of hands-on experience in gas, heating, and air conditioning. We're now a small team of three, so you're always looked after by us directly and to the same high standard, never handed off to an unknown subcontractor.
Are you Gas Safe registered?
Yes. We're Gas Safe registered, Worcester Bosch accredited, and Refcom F-Gas registered for air conditioning work. Every engineer carries a Gas Safe ID card you can ask to see at any time, and we keep all our registrations current so every job meets the required safety standards.
Do you offer 24/7 emergency callout?
Yes. We understand that a heating or boiler failure can't always wait, so we offer 24/7 emergency callout across Hampshire. If your boiler has broken down or you have a heating emergency, call us on 07963 314937 and we'll respond as quickly as we can.
Do you offer finance?
Yes. We offer finance on new boiler and air conditioning installations, so you can spread the cost over manageable monthly payments rather than paying it all upfront. Ask us for details when you request your quote and we'll talk you through the options.
Do you offer free quotes?
Yes. We provide free, no-obligation quotes for boiler installations, air conditioning, bathrooms, and most heating work. Call us on 07963 314937 or fill out our online quote form and we'll come back to you with a clear, transparent price with no hidden extras.
How much does a new boiler cost?
Boiler installations typically range from £1,800 to £4,000, including both the boiler and installation. The exact price depends on the make and model you choose, the size and complexity of your heating system, and any additional work required. We'll give you a detailed, fixed quote after surveying your home.
How long does a boiler installation take?
A straightforward boiler swap usually takes one to two days from start to finish. More complex system upgrades or full heating overhauls may take a little longer. We'll give you a clear timeline as part of your quote so you can plan around the work.
What boilers do you install?
We install all makes and models of boilers, but as Worcester Bosch accredited installers we have a particular preference for Worcester Bosch. They're known for reliability, efficiency, and outstanding performance, and they carry warranties of up to 12 years. We'll always recommend the best boiler for your home and budget, whatever the brand.
Do your boilers come with a warranty?
Yes. All new boilers we install come with manufacturer-backed warranties. When you choose a Worcester Bosch boiler, we can offer up to 12 years of warranty for genuine peace of mind and long-term reliability. We register the warranty on your behalf and explain the terms before you commit.
Can I spread the cost of a new boiler?
Yes. We offer finance on new boiler installations, so you can spread the cost over manageable monthly payments instead of paying the full amount upfront. Just let us know when you request your quote and we'll talk you through the finance options available.
Do you remove the old boiler?
Yes. Old boiler removal and safe disposal is included as part of our installation service. We handle everything: disconnecting the old unit, removing it from your property, and disposing of it responsibly, so you don't need to arrange anything separately.
How much does a boiler repair cost?
Most boiler repairs fall between £150 and £500, depending on the fault and any parts needed. We'll always diagnose the problem first and give you an honest price before carrying out any work, so there are no surprises.
Can you repair my boiler the same day?
In most cases, yes. We carry common spare parts in the van and aim to fix many faults on the first visit. If a manufacturer-specific part needs ordering, we'll let you know straight away and arrange to return and complete the repair as quickly as possible.
Do you repair all boiler brands?
Yes. Our Gas Safe registered engineers have hands-on experience with every major boiler brand, including Worcester Bosch, Vaillant, Baxi, Ideal, and many more. We carry common spares and can source manufacturer-specific parts quickly when they're needed.
When should I consider replacing my boiler instead of repairing it?
If your boiler is becoming temperamental or frequently breaks down, it may be more cost-effective to replace it than to keep repairing it. We'll give you honest, no-pressure advice on whether a repair or a new installation makes better sense, and finance is available if you decide to replace it.
How much is a boiler service?
An annual boiler service costs between £96 and £160 depending on the make and model. This includes a full inspection, safety checks, cleaning of the key components, and a service record. We'll confirm the exact price when you book.
How often should I service my boiler?
We recommend servicing your boiler once a year. Annual servicing keeps your manufacturer warranty valid, ensures safe operation, and helps the boiler run efficiently, which saves you money on your energy bills. Autumn is a popular time to book, ready for the winter heating season.
Do you provide Landlord Gas Safety Certificates?
Yes. We provide annual Landlord Gas Safety Certificates (CP12) for rental properties across Hampshire, meeting the legal requirements for gas safety in tenanted homes. Contact us to arrange an inspection and we'll issue the certificate on the same visit where possible.
How much does air conditioning cost to install?
Air conditioning installation typically ranges from £1,800 for a single-room system up to £7,500 for larger multi-room installations. The exact price depends on the number of rooms and the system you choose. We'll survey your property and give you a clear, fixed quote, and finance is available.
Can air conditioning heat my home as well as cool it?
Yes. The systems we install are efficient heat pumps that both cool your home in summer and heat it in winter, giving you year-round comfort and often lower running costs than traditional heating. We'll recommend the right system for your rooms and budget.
Are you qualified to install air conditioning?
Yes. We are Refcom F-Gas registered, which is a legal requirement for handling the refrigerants used in air conditioning. That means every installation is carried out correctly, safely, and in line with environmental regulations.
Can I use air conditioning only in summer?
You can, but you'd be missing out. Because our systems also work as efficient heaters in winter, many customers use them all year round for comfortable temperatures in every season. We'll show you how to get the most out of your system once it's installed.
Do you install complete bathrooms?
Yes. We handle complete bathroom installations across Southampton and Hampshire, managing the whole project from design through to the finished room. That includes removing the old suite, all the plumbing, tiling, flooring, and fitting, so you only ever deal with one trusted team.
How much does a new bathroom cost?
A full bathroom installation typically costs between £7,000 and £30,000 depending on the size, specification, and finish you choose. We'll give you a clear, detailed quote before any work begins so you know exactly what you're paying for.
How long does a bathroom installation take?
Most bathroom installations take between one and two weeks depending on the size of the room and the specification. We'll give you a clear timeline as part of your quote and keep you updated at every stage of the work.
How often should air conditioning be serviced?
We recommend servicing your air conditioning once a year to keep it running efficiently, maintain good air quality, and extend its life. Regular servicing also helps avoid unexpected breakdowns and keeps your running costs down.
What does an air conditioning service include?
We clean the filters, check the refrigerant levels, test the performance, and inspect the system for any developing issues. Because we are Refcom F-Gas registered, any work involving refrigerant is carried out correctly and legally.
What general plumbing jobs do you cover?
We cover all everyday plumbing, including leaks, taps, toilets and cisterns, radiators and valves, stopcocks, outside taps and general pipework across Southampton and Hampshire. No job is too small.
Do you charge for a quote?
No. We provide free, no-obligation quotes for plumbing work. Call us on 07963 314937 or send an enquiry and we will arrange a convenient time and give you a clear, transparent price.
Can you help with a plumbing emergency?
Yes. We understand a leak or a plumbing failure cannot always wait, so we offer emergency callout across Hampshire. Call us as soon as you can and we will respond as quickly as possible.